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Case Studies
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CASE STUDY #1: Preferred Provider
Selection
~ Assignment: Company needed
assistance with the selection of preferred providers
~RHB developed a Request for Information, compiled a
list of potential providers, assisted in developing their criteria for
selection, analyzed RFI responses, recommended a short list that met the
criteria, developed mock RFP, analyzed results, negotiated preferential
pricing
~ Outcome: A short list of
preferred global, niche, and functional providers
CASE STUDY #2:
Phase IV Provider Selection
~
Assignment: Company was preparing to launch their first Phase IV trial
~ RHB worked with the Company to identify
potential providers, assisted in defining the project scope, prepared the RFP,
analyzed the proposals, facilitated the proposal defenses, recommended the
provider; negotiated the budget, MSA and Work Order
~ Outcome: RHB saved the Company 25% from original
bid, shortened the timeline for selection and continues to monitor this project
CASE STUDY #3: Administration of an Independent Medical Grant
Program
~ Assignment: Company needed
assistance in managing their Post-Marketing Independent Medical Grant
Program
~ RHB assisted the Company with
the administrative management of their program including: receiving, tracking
and processing of grant applications, working with the Committee to finalize
awards, resolving issues with Investigators, negotiation of letter agreements,
and processing of payments
~Outcome:
Program is functioning so well the contract was renewed for 5
years
CASE STUDY #4: Master Services Agreements
~ Assignment: Company needed eight international
MSAs executed in 2.5 months
~ RHB
contacted all the selected providers, prepared and sent out the MSAs,
negotiated contract terms, finalized pricing, processed for execution
~ Outcome: All agreements were finalized
before the deadline
CASE STUDY #5: Expert Help
~ Assignment: Senior Contract Manager took a 6-month
maternity leave, Company needed an experienced temporary replacement
~RHB stepped in and independently managed
all existing contracts, outsourced new projects, negotiated contracts and
budgets, worked with project teams
~Outcome: Work load was managed, no projects were
delayed, all systems were maintained
CASE STUDY #6: Strategic
Business Plan
~ Assignment: Company
needed assistance to launch a new business unit
~ RHB worked with the principals to develop a
strategic business plan, develop marketing concepts and collateral, define
revenue targets, launch the business unit and measure success
~ Outcome: Business plan adopted and unit is meeting
goals
CASE STUDY #7: Medical Writing
~ Assignment: Company needed help in preparing and
finalizing a protocol in one month
~
RHB researched the project, developed the outline, worked with the
medical/scientific staff to complete the protocol according to their SOPs
~ Outcome: Protocol was accepted and
completed within the timeframe
CASE STUDY #8: Re-engineering
the Outsourcing Process
~ Assignment:
Company had outgrown their current outsourcing strategy, department needed to
be re-engineered to meet future needs
~
RHB worked with the Director to review the process, strategy, tools, and
templates to institute best practice across all outsourced activities
~ Outcome: Recommendations were accepted,
RHB is assisting in the implementation
CASE STUDY #9:
Investigator Contract Negotiations
~
Assignment: Company had difficulty maintaining consistent process across
multiple CRO partners for the negotiation of Investigator Grants and Contracts.
Internal resources were limited
~ RHB
worked with Investigator Contracts Group to develop a Team of external
consultants well versed in their processes and available to meet critical time
points
~ Outcome: RHB became the
preferred provider for budget and legal negotiations with Investigators on all
outsourced projects. Contract negotiations generally completed within 10 weeks
of site contact
CASE STUDY #10: Due Diligence Audits
~ Assignment: Potential Buyer needed
assistance evaluating the compatibility and potential growth of a company they
were considering acquiring
~ RHB
performed a business due diligence audit including a full quality assurance
audit and prepared a full analysis of the company's current and future business
potential
~ Outcome: Company was
successfully acquired
CASE STUDY #11: Training
~ Assignment: Company had limited experience in
outsourcing projects and needed an orientation to outsourcing models and
current "Best Practice"
~ RHB worked
with the management team to prepare a two day course on outsourcing practice
and contract management
~ Outcome:
Course was well received by the Operations team and RHB provided additional
assistance to set up a customized outsourcing model
CASE STUDY
#12: Project Management of Investigator Contracting Process
~ Assignment: Company has experienced delayed
start-up, inconsistent contract terms, and negotiation issues with CROs
managing the contracting process particularly with global trials.
~ RHB worked with Outsourcing and Legal to develop a
consistent and well-monitored process for the management of the CRO
negotiations including final audit of the agreement prior to final execution.
~ Outcome: Sponsor, CRO and
Investigators are pleased with the process. Time to contract is consistently
beating industry average based on site type. Quality of the final contract has
significantly increased with greater Sponsor protection and consistent budget
negotiations.
RH Bouchard & Associates can assist you in meeting
your goals for the future. Whether you need strategic support or just hands-on
help, we have the skills and experience to meet your needs. Contact us at:
401-624-7288 or at Rikki@RHBAssociates.com |
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RH Bouchard & Associates, Inc.
25
Reliance Drive
Bristol, RI 02809 |
Phone: 401-624-7288
Fax:
401-624-7289
Mobile: 508-292-7904
rikki@rhbassociates.com |
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